Privacy Policy

Atlanta Pergola LLC ("we," "us," or "our") operates the website atlantapergola.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you submit a quote request or contact form.
• Project Details: Information about your property, project scope, and preferences that you voluntarily provide.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
• Communications: Records of correspondence if you contact us by email or phone.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes or consultations.
• Process and manage your project from initial contact through installation.
• Send you administrative communications, including appointment confirmations and project updates.
• Send promotional communications about our products and services, where you have consented or where permitted by law.
• Improve our Site, services, and customer experience.
• Comply with applicable legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the Site to function correctly.
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences (e.g., dismissing promotional banners).

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. For more information, see our Cookie Policy.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our Site and conducting our business (e.g., email delivery, analytics), subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project-related records may be retained for up to seven (7) years for warranty and legal purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information.
• The right to opt out of marketing communications at any time.
• The right to data portability (where applicable).

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: